Privacy Policy

1. Purpose

This Privacy Policy defines the standards that Alpaon LLC (hereinafter referred to as the “Company” or “AlphaConnect”) adheres to in order to protect the information of users utilizing its SaaS services and to handle related complaints effectively and promptly.

2. Purpose of Collection and Use of Personal Information

The Company collects and uses personal information for the following purposes:

Provision of services and fulfillment of contracts
Handling customer inquiries and complaints
Service usage and statistical analysis

We cooperate with Microsoft Clarity and Microsoft Advertising to collect behavioral indicators, heatmaps, and session replays to understand how users interact with our website. This is for the purpose of improving and marketing our products/services. Website usage data is collected through our own and third-party cookies and other tracking technologies, and is used to understand the popularity of products/services and online activities. In addition, this information is used for site optimization, security/fraud prevention, and advertising purposes.

For more information on how Microsoft collects and uses your data, please refer to the Microsoft Privacy Statement.

7. Rights and Obligations of Users

Users may view or modify their personal information at any time and may request the Company to delete their personal information.

8. Changes to the Privacy Policy

This Privacy Policy may be added to, deleted, or modified in accordance with changes in relevant laws, policies, or security technologies. Changes will be announced through website notices.

9. Contact Information

For inquiries related to this policy, please contact us at: 📧 support@alpaon.com